FAQs

If a student decides to no
longer be a part of ADVANCE,
how do we transition them
out successfully?

The student notifies their Success Coach. The Success Coach works with the administrative staff to inactivate non-degree record (if still at NOVA) and remove attribute in Banner for that term. NOVA would also remove any ADVANCE student groups that is assigned.


What is the role of the Success Coach?

The Success Coach serves as the primary point of contact for all ADVANCE students. They connect students to campus resources and services such as financial aid, career counseling, and disability services. They also monitor students’ progress towards ADVANCE milestones, assist with course enrollment at NOVA, and contribute to ADVANCE program recruitment.


Where are the Success Coaches located?

Success Coaches will be co-located at Mason and each of the NOVA campuses. A percentage of their time each week will be spent at both institutions


What will the process and policies be for students who have transition to Mason who want to take a course or courses at NOVA?

Success Coaches will be co-located at Mason and each of the NOVA campuses. A percentage of their time each week will be spent at both institutions


How will the services be clearly
explained to the student
(specifically with academic advising)
to avoid students being shuffled
between Mason and NOVA?

It will be made clear to ADVANCE students that their Success Coach should be their first stop for advising, and the Success Coach will refer them to the right office or person for more specific/higher level needs.


How long should it take someone
to complete ADVANCE? Is there a
“statute of limitations”?

There is no statute of limitations, but the programs aims for 2 years at NOVA and 2 years at Mason. Students are not removed from ADVANCE if they take longer, and we expect many students to be part-time. For continuous enrollment, student will have to apply for exception or leave of absence.